If you are unhappy with your purchase and would like to return it, please contact us within 14 days of receiving your parcel in order to arrange an exchange or store credit. Please note that the purchase price is the amount that you paid for the product and does not include delivery cost.
Returns and exchanges are only accepted on our line item pieces ( items available to purchase on our website). Henriette Botha does however not issue store credit or exchanges for any custom made pieces.
Customers are responsible for return shipping costs, should you however need assistance, we will gladly arrange collection with our couriers for R95 one way or R180 return. Products being returned must be unworn, undamaged and in its original packaging.
Please email your details and reason for return or exchange to firstname.lastname@example.org