Process & Timeline
2.Meet with us
Our consultations take place at our offices in Rosebank. While we love meeting you in person, we also offer virtual consultations for those living overseas or for those who simply can’t make it in person. Here we will cover and discuss all aspects of your design, tailoring and narrowing down your final look and feel.
3.Choose your stone
Once we have a strong vision of your design, we will start sourcing stones based on your specifications. With the help of our network of certified suppliers, we curate a tailored selection of stones for you to choose from. The stone you choose should reflect your lifestyle, aesthetic and budget. Once sourced, we invite you back to the studio or onto a virtual call to view your options and to select your final diamond or gemstone.
4.We send you a quote
Along with your final design, we then send you a quote. If you are 100% happy with both, we require an 80% deposit as confirmation of your order. Once received, we continue onto the next step of the process where we create a computer aided design (CAD). Please keep in mind that sourcing and quoting can take between 1 and 2 weeks, depending on the design.
- We create a cad drawing
CAD (computer aided design) is the gold standard for all our custom designs. The CAD generates a 2D or 3D rendering of your ring, allowing you to visualise what the end product will look like. Please note that a CAD rendering takes approximately 1 week to complete.
- We handcraft your treasure.
Once the design is final, it gets handed over to your Custom Manufacturer so they can bring your dream piece to life. Elite craftsmanship, incredible skill and meticulous attention to detail are harnessed in the creation of your treasure. Each gemstone is securely placed, perfectly positioned and expertly set. The production takes approximately 3 weeks for completion, after which the balance of the payment is requested.
- You collect or we deliver
When your custom designed treasure is ready, it is thoughtfully placed in our bespoke Dear Rae packaging. You can either collect it at our studio or we can courier it to you with insurance. If you are based internationally, please note that we ship globally with DHL at a flat rate of R1000.