SHIPPING & DELIVERY
We SHIP WORLDWIDE using reliable door-to-door-signed-for courier services (we do not ship with the postal service).
Local Delivery (South Africa)
Orders are sent is via The Courier Guy.
All Henriette Botha pieces are locally handcrafted and made to order. Once an order is received, you will be notified whether the piece is in stock if not we will advise on production which could take up to 15 working days (excluding weekends and public holidays).
A physical address, email and contact number is required for all orders placed online.
We do not take responsibility if the incorrect address is entered upon ordering. If the order is returned to sender, shipping charges will apply to re-send the order. To ensure the address is correct, please check the order confirmation email.
International Shipping
International orders are sent via DHL and depend . International shipping takes 4 -10 working days from South Africa to your door. Tracking is only available with some international destinations.
We do not take responsibility if the incorrect address is entered upon ordering. If the order is returned to sender, shipping charges will apply to re-send the order. To ensure the address is correct, please check the order confirmation email.
Recipients are responsible for any customs or import duties charged by the receiving company.